Appointments must be scheduled in advance by calling Chicago Align Therapeutics or through the online scheduling system (which can be found via "Book Online Now" button). Hours are by appointment only.
We do ask that you provide a credit card to reserve your appointment. Your card will not be charged unless you have received a service or there are any late cancellation/ no show charges.
If you must cancel your appointment, we ask that you give us a 24 hour advance cancellation notice. If the 24 hour notice is not given or if you miss your appointment, you will be responsible for the full price of your scheduled session. No shows have a zero tolerance policy. Please be respectful of time we have set aside specifically for you.
Sessions must be paid for at the time of check out. We accept the following forms of payment: cash and major credit cards
There are no returns or refunds on services.
Although Chicago Align therapeutics is a clinical facility, sessions are not a substitute for medical care. We will refer you to a medical provider if you have any conditions that are outside of our scope.
Monthly auto pay memberships are available. They are perfect for those who integrate regular massage therapy into their life. Being a member has the perks of saving 10-20% on most services as well as free adds on such as cupping orthopedic gua sha, kinesiology taping and referral bonuses! Please contact us for more details upon your visit.
Gift certificates are available instantly using our online booking system- these can be both emailed and printed out. If you are looking to purchase a gift certificate on more formal paper stock with a gift envelope please contact us for special orders that you can pick up at our office. We do request 72 hours and a special convenience fee of $5.00 will be added to your order.
Please see specific page for information on policies for workshops and classes
Is parking available?
There is ample metered street parking available. We are also conveniently located by the brown line Merchandise Mart and red line Grand "L" stops. If neither of these options work for you there are two paid parking garages within a 5 minute walk from our office studio.
Do you take walk ins?
No we do not, Chicago Align Therapeutics is a private clinical facility. If you are interested in scheduling an appointment please contact us or use the "Book Online Now" button on the top of the page to conveniently book online.
Do you take insurance?
We unfortunately do not, however we will gladly supply you with any documents or forms you may need for reimbursement from your insurance provider. Please be aware Chicago Align Therapeutics is not responsible for any issues that may occur with your insurance provider regarding reimbursement.